Occupation Profile for Driver/Sales Workers
Drive truck or other vehicle over established routes or within an established territory and sell goods, such as food products, including restaurant take-out items, or pick up and deliver items, such as laundry. May also take orders and collect payments. Includes newspaper delivery drivers.
Signficant Points
- Overall job opportunities should be favorable.
- Competition is expected for jobs offering the highest earnings or most favorable work schedules.
- A commercial driver’s license is required to operate large trucks.
Tasks
- Core — Listen to and resolve customers' complaints regarding products or services.
- Supplemental — Write customer orders and sales contracts according to company guidelines.
- Core — Collect money from customers, make change, and record transactions on customer receipts.
- Supplemental — Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Core — Inform regular customers of new products or services and price changes.
Activities
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.