Occupation Profile for Meter Readers, Utilities

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Read meter and record consumption of electricity, gas, water, or steam.

Signficant Points

  • Meter reading is one of the fastest-declining occupations, as a result of automated meter reading (AMR) systems that allow meters to be monitored and billed from a central point.
  • Most meter readers are employed by electric, gas, or water utilities or by local governments.
  • Many workers begin working as meter readers and advance to lineman, power plant operator, or dispatcher jobs.
 
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Overview

$30,330.00 Median Annual Wage 1,000 Average Job Openings Per Year
2.2 Average Unemployment Percentage 49.5 Percentage That Completed High School
47,000 Employment Numbers in 2006 44.7 Percentage That Had Some College
42,000 Employment Numbers in 2016 (est.) 5.9 Percentage That Went Beyond College Degree

Sample Job Titles

Customer Field Representative
Electric Meter Reader
Field Technician
Fieldman
Gas Meter Reader
Meter Reader
Meter Reader Inspector
Meter Reading Clerk
Meter Record Clerk
Meterman
Steam Meter Reader
Utility Service Worker
Water Inspector
Water Meter Reader
Water Service Inspector
Water Service Operator



Training

  • These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, pharmacy technicians, salespersons (retail), and tellers.
  • These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
  • Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a teller might benefit from experience working directly with the public, but an inexperienced person could still learn to be a teller with little difficulty.
  • Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

Meter readers are entry-level utility employees. Many people start utility careers in this occupation with the goal of advancing to more responsible positions.

Education and training. Most employers prefer to hire workers who have a high school diploma. Until they demonstrate an ability to work alone, inexperienced meter readers usually work with more experienced ones. They learn how to read meters and determine consumption rates on the job and they must also learn the route that they need to travel.

Other qualifications. No experience is required for this position, but employers prefer to hire those familiar with computers and other electronic office and business equipment. Because routes may change, it is important for readers to be able to understand maps. Typing, recordkeeping and other clerical skills are also useful.

Advancement. Meter reading is generally considered an entry-level occupation. Many people start working as meter readers and move up to higher positions in the metering department. Others move on to other positions within the utility, such as dispatcher or distributor. They may also become apprentices to more skilled positions, such as lineman or electrician.

Nature of Work

Meter readers read electric, gas, water, or steam consumption meters and record the volume used. They serve both residential and commercial consumers. The basic duty of a meter reader is to walk or drive along a route and read customers’ consumption from a tracking device. Accuracy is the most important part of the job, as companies rely on readers to provide the information they need to bill their customers.

Other duties include inspecting the meters and their connections for any defects or damage, supplying repair and maintenance workers with the necessary information to fix damaged meters. They keep track of customers’ average usage and record reasons for any extreme fluctuations in volume. Meter readers are constantly aware of any abnormal behavior or consumption that might indicate an unauthorized connection. They may turn on service for new occupants and turn off service for questionable behavior or nonpayment of charges.

Work environment. Meter readers work outdoors in all types of weather as they travel through communities and neighborhoods taking readings. Those traveling on foot may have to walk several miles a day. Dogs can pose a difficulty for meter readers, although they are generally given precautionary devices to help them avoid encounters. Meter readers generally work 40-hour weeks, although part-time positions are available. The typical workweek is Monday through Friday.

Related Occupations


Sources: Career Guide to Industries (CGI), Occupational Information Network (O*Net), Occupation Outlook Handbook (OOH)