Occupation Profile for Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education.

 

Tasks

  • Core — Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Core — Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Core — Quote prices, credit terms and other bid specifications.
  • Core — Negotiate prices and terms of sales and service agreements.
  • Core — Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.

Activities

  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.