Occupation Profile for Retail Salespersons

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel in a retail establishment.

Good employment opportunities are expected because of the need to replace the large number of workers who leave the occupation each year.
Most salespersons work evenings and weekends, particularly during sales and other peak retail periods.
Employers look for people who enjoy working with others and who have tact, patience, an interest in sales work, a neat appearance, and the ability to communicate clearly.

Core — Greet customers and ascertain what each customer wants or needs.
Core — Answer questions regarding the store and its merchandise.
Core — Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Core — Compute sales prices, total purchases and receive and process cash or credit payment.
Core — Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.