Occupation Profile for Network Systems and Data Communications Analysts

Analyze, design, test, and evaluate network systems, such as local area networks (LAN), wide area networks (WAN), Internet, intranet, and other data communications systems. Perform network modeling, analysis, and planning. Research and recommend network and data communications hardware and software. Includes telecommunications specialists who deal with the interfacing of computer and communications equipment. May supervise computer programmers.

Signficant Points

• Education requirements range from an associate degree to a doctoral degree.
• Employment is expected to increase much faster than the average as organizations continue to expand their use of technology.
• Workers must be able to learn new technologies quickly for these constantly evolving occupations.

Overview

Sample Job Titles

Training

• These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents.
• Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.
• Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
• Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

Rapidly changing technology requires an increasing level of skill and education on the part of workers in these occupations. Employers look for professionals with an ever-broader background and range of skills, including technical knowledge and also communication and other interpersonal skills.

Education and training. While there is no universally accepted way to prepare for a job as a network systems analyst, computer scientist, or database administrator, most employers place a premium on some formal college education. A bachelor’s degree is a prerequisite for many jobs; however, some jobs may require only a 2-year degree. Relevant work experience also is very important. For more technically complex jobs, persons with graduate degrees are preferred. Most computer scientist positions require a Ph.D. degree, as their main job function is research. Computer scientists having only a bachelor’s or master’s degree are generally limited in their ability to advance.

For database administrator and network systems and data communication analyst positions, most employers seek applicants who have bachelor’s degrees in computer science, information science, or management information systems (MIS). MIS programs usually are part of the business school or college and differ considerably from computer science programs, emphasizing business and management-oriented coursework and business computing courses. Employers increasingly prefer applicants with a master’s degree in business administration (MBA) with a concentration in information systems, as more firms move their business to the Internet. For some network systems and data communication analysts, such as webmasters, an associate degree or certificate is sufficient, although more advanced positions might require a computer-related bachelor’s degree.

Most community colleges and many independent technical institutes and proprietary schools offer an associate’s degree in computer science or a related information technology field. Many of these programs may be geared more toward meeting the needs of local businesses and are more occupation specific than are 4-year degree programs. Some jobs may be better suited to the level of training that such programs offer. Employers usually look for people who have broad knowledge and experience related to computer systems and technologies, strong problem-solving and analytical skills, and good interpersonal skills. Courses in computer science or systems design offer good preparation for a job in these computer occupations. For jobs in a business environment, employers usually want systems analysts to have business management or closely related skills, while a background in the physical sciences, applied mathematics, or engineering is preferred for work in scientifically oriented organizations. Art or graphic design skills may be desirable for webmasters or Web developers.

Despite employers’ preference for those with technical degrees, individuals with post-secondary degrees in a variety of other subjects may find employment in these occupations. Given the rapid pace of technological change, a degree generally has more value as a demonstration of an individual’s ability to learn, rather than as a certification of a certain skill set. Generally speaking, coursework in computer science and an undergraduate degree are sufficient qualifications, especially if the applicant has a reasonable amount of experience.

Certification and other qualifications. Computer scientists and database administrators must be able to think logically and have good communication skills. Because they often deal with a number of tasks simultaneously, the ability to concentrate and pay close attention to detail also is important. Although computer specialists sometimes work independently, they frequently work in teams on large projects. As a result, they must be able to communicate effectively with computer personnel, such as programmers and managers, as well as with users or other staff who may have no technical computer background.

Jobseekers can enhance their employment opportunities by earning certifications, most of which are offered through private companies, with many related to specific products. Many employers regard these certifications as the industry standard. For example, one method of acquiring enough knowledge to get a job as a database administrator is to become certified in database management with a certain software package. Voluntary certification also is available through various organizations associated with computer specialists. Professional certification may afford a jobseeker a competitive advantage.

Because technology is so closely connected to the functioning of businesses, many workers in these occupations come from elsewhere in the business or industry to become computer specialists. This background can be very useful, in that it helps them to better understand how their networking and database tools are being used within the organization.

Advancement. Computer scientists may advance into managerial or project leadership positions. Many having advanced degrees choose to leave private industry for academic positions. Database administrators may advance into managerial positions, such as chief technology officer, on the basis of their experience managing data and enforcing security. Computer specialists with work experience and considerable expertise in a particular subject or a certain application may find lucrative opportunities as independent consultants or may choose to start their own computer consulting firms.

Technological advances come so rapidly in the computer field that continuous study is necessary to keep one’s skills up to date. Employers, hardware and software vendors, colleges and universities, and private training institutions offer continuing education. Additional training may come from professional development seminars offered by professional computing societies.

Nature of Work

The rapid and widespread use of computers and information technology has generated a need for highly trained workers proficient in various job functions. These computer specialists include computer scientists, database administrators, and network systems and data communication analysts. Job tasks and occupational titles used to describe these workers evolve rapidly and continually, reflecting new areas of specialization or changes in technology, as well as the preferences and practices of employers.

Computer scientists work as theorists, researchers, or inventors. Their jobs are distinguished by the higher level of theoretical expertise and innovation they apply to complex problems and the creation or application of new technology. The areas of computer science research range from complex theory to hardware design to programming-language design. Some researchers work on multidisciplinary projects, such as developing and advancing uses of virtual reality, extending human-computer interaction, or designing robots. They may work on design teams with electrical engineers and other specialists.

Computer science researchers employed by academic institutions (covered in the statement on teachers—postsecondary, elsewhere in the Handbook) have job functions that are similar in many ways to those employed by other organizations. In general, researchers in academic settings have more flexibility to focus on pure theory, while those working in other organizations usually focus on projects that have the possibility of producing patents and profits. However, some researchers in non-academic settings have considerable latitude in determining the direction of their research.

With the Internet and electronic business generating large volumes of data, there is a growing need to be able to store, manage, and extract data effectively. Database administrators work with database management systems software and determine ways to organize and store data. They identify user needs and set up new computer databases. In many cases, database administrators must integrate data from outdated systems into a new system. They also test and coordinate modifications to the system when needed, and troubleshoot problems when they occur. An organization’s database administrator ensures the performance of the system, understands the platform on which the database runs, and adds new users to the system. Because many databases are connected to the Internet, database administrators also must plan and coordinate security measures with network administrators. With the growing volume of sensitive data and the increasing interconnectedness of computer networks, data integrity, backup systems, and database security have become increasingly important aspects of the job of database administrators.

Network systems and data communications analysts, also referred to as network architects, design, test, and evaluate systems such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Systems are configured in many ways and can range from a connection between two offices in the same building to globally distributed networks, voice mail, and e-mail systems of a multinational organization. Network systems and data communications analysts perform network modeling, analysis, and planning, often requiring both hardware and software solutions. For example, a network may involve the installation of several pieces of hardware, such as routers and hubs, wireless adaptors, and cables, while also requiring the installation and configuration of software, such as network drivers. Analysts also may research related products and make necessary hardware and software recommendations.

Telecommunications specialists focus on the interaction between computer and communications equipment. These workers design voice and data communication systems, supervise the installation of the systems, and provide maintenance and other services to clients after the systems are installed.

The growth of the Internet and the expansion of the World Wide Web (the graphical portion of the Internet) have generated a variety of occupations related to the design, development, and maintenance of Web sites and their servers. For example, webmasters are responsible for all technical aspects of a Web site, including performance issues such as speed of access, and for approving the content of the site. Internet developers or Web developers, also called Web designers, are responsible for day-to-day site creation and design.

Work environment. Computer scientists and database administrators normally work in offices or laboratories in comfortable surroundings. They typically work about 40 hours a week, the same as many other professional or office workers. However, evening or weekend work may be necessary to meet deadlines or to solve specific problems. Telecommuting is increasingly common for many computer professionals as networks expand, allowing more work to be done from remote locations through modems, laptops, electronic mail, and the Internet. However, some work still must be done in the office for security or other reasons.

Like other workers who spend long periods in front of a computer terminal typing on a keyboard, computer scientists and database administrators are susceptible to eyestrain, back discomfort, and hand and wrist problems such as carpal tunnel syndrome or cumulative trauma disorder.

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Related Academic Programs

• Computer Systems Analysis/Analyst.
• Computer Systems Networking and Telecommunications.
• Computer and Information Sciences, General.
• Computer and Information Systems Security.
• Information Technology.